Agency with 18 agents in capital region
Pain
Average response time: 47 minutes.
Solución
Automatic routing with 2-min SLA and escalation.
Response time < 90 seconds
Case · Real estate
Portal leads stop going cold
A lead from real-estate portals goes warm in 2 minutes and dead in 30. We connect portals to your CRM, automatically assign the available agent, and start a WhatsApp nurture in seconds.
The minute a lead is won or lost
The lead asking 5 agencies for a quote replies to the first one that contacts them 78% of the time. If your agent takes 30 minutes to reply, you've lost without knowing it. Worse: your ad budget subsidized your competitor.
- Portal leads landing in a generic email no one reads
- Manual assignment: the fastest broker takes everything
- Without visible pipeline, two-week-old leads die alone
- Property catalog in a spreadsheet and again on each portal
What we build
Capture, assign, nurture, close
Instant lead routing
Lead enters from any portal and in under 5 seconds the right agent's WhatsApp rings, based on location, property type or shift.
- Webhooks from major real-estate portals
- Round-robin with real schedules and availability
- Escalation if no response in N minutes
One catalog, multiple channels
A property is uploaded once and published automatically to your site, connected portals and WhatsApp Business profile.
- Bidirectional sync with portals
- Auto-generated listings and social posts
- Local SEO optimized by neighborhood
Visible pipeline and metrics
Every lead has status, owner, next action and SLA. Management sees which agent converts best and which properties attract most.
- Configurable pipeline by operation type
- Conversion rate by agent, source and area
- Alerts for leads dormant > 48h
WhatsApp nurture
Approved templates that send property info, visit scheduling and reminders. The agent steps in when the lead is hot.
- Templates approved by WhatsApp Business API
- Visit scheduler integrated with your calendar
- Human takeover when the lead asks to talk
Real cases
What we see in production
Boutique brokerage for premium properties
Pain
Catalog in spreadsheets, photos in shared folders, hand-made listings.
Solución
Central catalog with auto-generated listings and posts.
−6 hours/week in publishing
Developer with 3 projects on sale
Pain
Each project on its own landing, leads disconnected.
Solución
Unified landings with project-level tracking and central CRM.
Funnel visibility per project
FAQ
What real-estate agencies ask us
Does it connect with major real-estate portals?
Yes, via official webhooks or email scraping when the portal doesn't expose an API. We evaluate case by case in the diagnostic.
What about my current CRM (commercial or enterprise)?
If it serves you, we integrate. If you've outgrown it, we migrate. We've done both, with no religion: what matters is the agent receiving the lead in seconds.
How much does WhatsApp Business API cost?
Meta charges per initiated conversation (USD 0.005 to 0.05 depending on country). We help you set up the BSP account and estimate cost based on your current volume.
What if agents don't want to change systems?
That's why the agent-facing front is deliberately simple: WhatsApp + a minimal pipeline web panel. Management gets the full dashboard. Typical adoption: 90% in 2 weeks.
Ready to put your channels on autopilot?
Let's talk about your project. No commitment, no pressure.
No commitmentResponse within 24hProposal within 48h