Booking app replacing WhatsApp bookings
Pain
Staff spending the day confirming classes one message at a time.
Solución
Booking app with real capacity, waitlist and cancellation policy.
The front desk stops being a booking desk
Case · Fitness
A fitness app development company for gyms and studios
As a fitness app development company we build class booking, recurring billing, member management and churn alerts for gyms, boutique studios and sports centers.
The two places a gym leaks
The first leak is the member who pays and stops showing up: nobody notices until the cancellation arrives. The second is the charge that bounces and nobody chases, because a spreadsheet doesn't raise its hand. Both are automation problems, and most gyms are still solving them from memory.
- Class bookings handled by hand over WhatsApp
- Monthly billing with bounces discovered too late
- Inactive members with no alert until they cancel
- Personal trainers billing on the side, outside the system
What we build
The stack for gyms and studios
Class booking app
App or web where the member books a class against real capacity, cancels inside the window you define, and joins an automatic waitlist.
- Capacity by room, instructor and time slot
- Waitlist with push notifications
- Cancellation with a configurable policy
Recurring billing
Automatic monthly card billing, smart retry when a charge bounces, and a WhatsApp nudge to update the payment method before anything is suspended.
- Recurring card billing and subscriptions
- Staggered automatic retries after a bounce
- Member notified before the plan is suspended
Member management
One profile per member with plan, attendance, payments, assessments and conversations, so your staff knows every face that walks in.
- Check-in by QR or facial recognition
- Assessment and training-plan history
- Personal trainers with their own schedules
Retention and churn
The system spots the member drifting away — attendance dropping, weeks without a check-in — and fires a recovery campaign while there's still time.
- Risk score from the attendance pattern
- Automatic campaigns to at-risk members
- Periodic NPS with alerts to management
Typical situations
What we build in production
Recurring billing with automatic retry
Pain
Bounced charges found weeks later, if at all.
Solución
Automatic billing with staggered retries and a notice to the member.
A bounce is handled the day it happens
Personal trainers inside the platform
Pain
Trainers billing on the side, with no reporting to the center.
Solución
Trainer profiles with their own schedule and automatic commission.
Full revenue visibility for the center
FAQ
What gyms like yours ask us
Does it replace the global fitness platforms?
Often, yes. Global platforms are mature and generic: they price and behave like products built for somebody else's operation. If your chain runs on rules those products won't bend to — your plans, your commissions, your capacity logic — building your own usually fits better, and the data stays yours.
How does card billing work?
Through local recurring payment processors. The member enrolls a card once and the system charges every cycle. When a charge bounces the retries are staggered and the member is notified before anything is suspended, so nobody loses access over an expired card.
What about freelance personal trainers?
They get their own profile, an independent schedule, a configurable commission and periodic reporting to the center. Their classes also count toward the member's check-in, so attendance and retention data stay complete.
How does a project start?
With a 30-minute audit where we map your plans, your billing and how members book today. Within 48h you get a proposal with scope, phases and price. If we're not the right fit for what you need, we tell you on that first call.
Ready to boost your business performance?
Let's talk about building it together. No commitment.
No commitmentResponse within 24hProposal within 48h