Boutique hotel, 22 rooms
Pain
Overbookings 2-3 times a month.
Solución
Channel manager with real-time sync.
Zero overbookings in 8 months
Case · Hospitality
OTAs and direct booking in harmony
Living between major OTAs and your own site shouldn't mean overbooking or unsynced rates. We build PMS and channel manager that keep your inventory, prices and reviews aligned.
What living unsynced costs
An overbooking on an OTA ruins the review, the wallet and the receptionist's morning. A room sold on an OTA but not updated on your site is a guest going elsewhere. Real-time sync isn't a nice-to-have: it's operations.
- Overbooking between OTAs due to slow sync
- Expensive direct booking because OTAs win SEO
- Reviews scattered across the major review platforms
- Manual payments and deposits at reception
What we build
Unified PMS + channel manager
Custom PMS
Central system with rooms, rates, restrictions, guest profiles, check-in/out and billing. The source of truth for your property.
- Occupancy calendar with drag & drop
- Dynamic rates and seasonal restrictions
- Check-in with digital signature and ID photos
Channel manager
Real-time sync with 50+ major OTAs. A blocked room updates in seconds.
- 2-way connection with major OTAs
- Sync < 5 seconds per reservation
- Automated pricing strategy per OTA
Review management
Automatic post-checkout request, unified response across platforms, and internal alert for critical reviews.
- Review request via WhatsApp + email
- Unified inbox: major review platforms
- Immediate alert for reviews < 4 stars
Payments and deposits
Pre-authorization at check-in, charge for extras during stay, and electronic invoice at checkout.
- Major payment gateways integrated
- Pre-authorization with card tokenization
- Automatic electronic invoice at checkout
Real cases
What we see in production
Hostel chain, 5 properties
Pain
Reviews on 4 platforms, manager reading each manually.
Solución
Unified inbox with alerts and template responses.
−4h/week for manager
Country house with extra services
Pain
Cash payments, no extras tracking.
Solución
POS integrated with PMS for extras and checkout.
+18% revenue from extras
FAQ
What hotels like yours ask us
Does it replace traditional PMS and channel managers?
For boutique hotels and chains up to 10-15 properties, yes. For large chains with global systems, we complement: enterprise PMS stays, we add what's missing.
Which OTAs are supported?
40+ major OTAs. If you need a specific one not yet supported, we add it during setup. Custom integrations are billed only when they require new development.
How long does it take to migrate from a traditional PMS?
10-14 weeks for a property or small chain, preserving reservation history, guest profiles and configured rates. Migration happens in shadow first to validate.
Does it work offline if internet drops?
Check-in and checkout work in offline mode with sync upon reconnection. OTAs require connectivity, but the internal PMS keeps operating.
Ready to put your channels on autopilot?
Let's talk about your project. No commitment, no pressure.
No commitmentResponse within 24hProposal within 48h