Functional gym, 600 members
Pain
WhatsApp bookings overwhelmed 2 staff.
Solución
Booking app with capacity and waitlist.
−15h/week of staff load
Case · Fitness
More bookings, less churn, billing on time
A gym lives on two metrics: how many people book classes and how many pay next month. Both can be moved with well-built software. We build exactly that for gyms and studios.
The two gym hemorrhages
Hemorrhage 1: members who pay but don't show up — they end up canceling because they don't use it. Hemorrhage 2: bounced billings nobody chases, because the spreadsheet doesn't alert. Both solved with simple automation, but most gyms don't have it.
- Manual WhatsApp bookings overwhelming staff
- Monthly billing with bounces discovered too late
- Inactive members without alerts until they cancel
- Personal trainers billing aside without central control
What we build
The stack for gyms and studios
Online bookings
App or web where the member books a class with real-time availability, cancels up to X hours before, and joins automatic waitlist.
- Capacity by room, instructor and time
- Waitlist with push notifications
- Cancellation with configurable policy
Recurring billing
Automatic monthly card billing, smart retry on bounce, and WhatsApp notification to update payment method.
- Recurring card billing and subscriptions
- Automatic retry in 3 staggered attempts
- Member notification before bounce
Member management
Member profile with plan, attendance, payments, evaluations and conversations. Your staff knows every face that walks in.
- QR or facial-recognition check-in
- Evaluation and training-plan history
- Personal trainers with their own schedules
Retention and churn
System that detects at-risk members (no attendance in 2 weeks, attending less than before) and triggers recovery campaigns.
- Risk score by attendance pattern
- Automatic campaigns to at-risk members
- Quarterly NPS with management alerts
Real cases
What we see in production
Yoga studio with 4 branches
Pain
12% bounce rate nobody chased.
Solución
Automatic billing with retry and notification.
Effective bounce rate from 12% to 4%
Sports center with personal trainers
Pain
Trainers billing aside, no center reporting.
Solución
Platform with automatic commission and reports.
Full revenue visibility
FAQ
What gyms like yours ask us
Does it replace global fitness platforms?
In many cases, yes. If your chain is international with branches in 8 countries, global platforms are probably more mature. For LATAM with < 20 branches, ours is a better fit.
How does card billing work?
Local recurring payment processors. Member enrolls card once, system bills monthly. Smart retry on bounces and member notification before suspension.
What about freelance personal trainers?
They have their own profile, independent schedule, configurable commission and monthly center reporting. Trainer classes also count toward member check-in.
How long does implementation take?
6-10 weeks for a mid-sized gym (1-3 branches, 200-1000 members), including migration of existing members, plans and recurring billing.
Ready to put your channels on autopilot?
Let's talk about your project. No commitment, no pressure.
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